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Shipping Policy



 

U.S. Shipments
All orders will be shipped within 1 to 2 business days. Orders placed on weekend will be shipped the next business day. Your orders will be shipped by FedEx or USPS. Delivery time is between 2 to 5 business days or 5 to 8 business days depending on the shipping method you choose. The delivery date is an estimate and not guaranteed and will vary depending on mail delivery disruptions and high volume holiday shipping timesOur shipping charges for continental U.S. customers are determined by the total dollar amount of your order, excluding applicable sales tax. Shipping prices on heavy items may be slightly higher.To calculate shipping costs, please add the items you wish to purchase to the shopping cart and click on "Get Rates". There is an additional charge for shipments to Hawaii, Alaska, Puerto Rico, Virgin Islands, Guam, APO/FPO etc. You can just place an order with us. We will contact you about the shipping and handling, and then you can decide if you want the order to be process.
 
For exact shipping charges on rush orders, please call us or submit a message to us from the Contact Us page.
 

Please assure you provide us with the most recent valid e-mail address and telephone number for contacting. Order confirmation and tracking information will be sent to you.

 
Please include all relevant information about your shipping address and verify your shipping address carefully before submitting your order. If you make a mistake, or provide insufficient delivery information, shipping company will charge an additional delivery fee or address correction fee ($15.00), which will in turn be passed on to you. It is the customer’s responsibility to ensure that addresses given to us as shipping destination will be receive by the customer. If package is left at the door, it will be the customers’s sole responsibility to ensure receipt.

 

 
International Shipments
In most instances, we are able to ship your order to locations outside the continental U.S. Please contact us from the Contact Us page or call 1-305-883-1188 for more information and for shipping rates. Please include the item(s) you would like to ship and the address as well as the country code. We will respond within 48 hours. Or you can just place an order with us. But please note that shipping rate is for continental US only. We will contact you about the shipping and handling, and then you can decide if you want the order to be process.
 
Import duties, taxes & charges are not included in the item price and shipping & handling (S&H) charges. These charges are the buyer's responsibility.
 
 
Local Pick Up in Miami
Local pick up is free, but your order must a minimum of $50. Please put a note when you check out to tell us that you want to pick up in-store. Then we will prepare your order and refund you the shipping and handling when you pick up your order. Pick up hours: 10:00AM-5:30PM(EST) Monday to Friday, 10:00AM-5:00PM(EST) on Saturday. If you have any questions, please don’t hesitate to contact us.

Our address:  Jenly Wholesale Inc.

                      15420 SW 136th st 

                       Unit 19

       Miami FL33196

 
 
 
 
 
Damages & Claims
Please check your order when it arrives. If any problem with the shipment, please keep all packaging and merchandise in original condition and contact us. All damage or shortage claims must be made within 7 days of receiving the merchandise.
 
NO CLAIMS WILL BE ACCEPTED AFTER 7 DAYS!
 
 
Out of Stock Items
Out of stock items that are ordered will be notified to you by email or by phone and we will also advise you when the item will be back in stock. Out of stock items can also be replaced by another item from our store or you can request a full refund for your order.
 
 
 
 Sales Tax
Sales tax will only be assessed for orders that are shipped within the state of Florida (7%).


Deposit

Merchandise deposit will expire in 6 months.  If you don’t complete your order within 6 months, we will consider you give up your deposit. And we will not responsible for it.














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